COVID 19

Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Some non-essential services have ceased altogether, others are still in operation but due to social distancing have added levels of complexity. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.

For all your questions on COVID-19, please click here

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27 March 2020

The NSW Government is working with Council to support communities in response to COVID-19.  Changes have been made to NSW Planning legislation which alter existing arrangements for public exhibition of development proposals, supporting supermarket deliveries and retail trading and operating hours as below;

  • Physical copies of planning documents no longer required.
    • The requirement for Council to display physical copies of some documents has been removed.
    • Documents will now be available on line at Council’s website
    • Exhibition timeframes will not be affected and documents normally required to be made physically available will be made available on line.
  • Supermarket deliveries
    • Supermarkets and other retail outlets can receive deliveries 24 hours a day, overriding any local planning restrictions that limit the timing and frequency of truck deliveries.
  • Retail trading and operating hours
    • Retail premises, such as supermarkets, pharmacies and corner stores can operate 24 hours per day.
  • Home businesses operating hours
    • Home businesses can operate 24 hour per day and employ up to 5 people providing social distancing rules are in place.
    • All other conditions still apply and home businesses must ensure they have no adverse impact on the amenity of the neighbourhood, including noise, smell, fumes or waste products.

The above measures will remain in place until the crisis is over, or another order is made amending the measures.

Council’s Planning and Development Services section is still operating, with staff working from home.  Staff are unable to conduct face to face meetings, however are available for telephone and email correspondence.  Please note that there may be some delays in the processing of applications, however we appreciate your patience and understanding in these unprecedented times.  Contact the Planning Department direct on 02 6736 6002 – please leave a message and we will return your call as soon as practicable.

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