COVID 19

Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.

For all your questions on COVID-19, please click here

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14 August 2020

Who should get tested?

Anyone with cold or flu-like symptoms, even if very mild, should get a COVID-19 test as soon as possible. COVID-19 symptoms include:

  • fever e.g. chills, night sweats
  • respiratory symptoms such as cough, sore/ scratchy throat, runny nose, shortness of breath, loss of smell or taste
  • other symptoms including muscle and joint pain, diarrhea, nausea/ vomiting and loss of appetite.

What to expect when you get tested?

  • Testing is free, easy and quick.
  • If you have been referred to a testing clinic, please take your referral with you. This is not needed for most clinics.
  • Staff at testing and respiratory clinics will be wearing masks, gowns, gloves and face shields.
  • Staff will ask you about your symptoms
  • Swabs are taken from inside your nose and your throat.

What happens after I get tested?

  • You must stay at home (self-isolate) until you get your test result and are well.
  • You cannot leave your home unless you are seeking medical care or in an emergency. You cannot have visitors.
  • If your symptoms become serious (e.g. difficulty breathing), call Triple Zero (000). Tell the ambulance staff you have been tested for COVID-19.
  • If you are sharing your home with others you should separate yourself in another room. Wear a surgical mask when you are in the same room and keep 1.5 metres away.
  • Practice good hygiene. Wash your hands often. Cover your cough or sneeze with your elbow or a tissue.

Where can I get more information about self-isolating?

https://www.health.nsw.gov.au/Infectious/ covid-19/Pages/resources.aspx

  • If you have been in close contact with a person with COVID-19, you need to stay home for 14 days after you last saw that person. (Close contact includes living in the same household or spending more than 15 minutes face-to-face or 2 hours sharing a closed space, with someone with COVID-19, from 48 hours before they became ill).
  • Home isolation applies to all close contacts, even if you are currently feeling well and or have received a negative test result.

How will I get my results?

  • You will usually receive your test result within 24 to 48 hours but please allow up to 72 hours.
  • If you had your test done at an Emergency Department or public hospital COVID-19 clinic you can receive your COVID-19 negative test result by SMS if you register for Pathology COVID-19 SMS Results Service. If you don’t register you will receive a call from a Public Health officer at your Local Health District.
  • If you had your test collected by your GP or at other sites, your doctor will give you your results.

What happens if I test positive?

  • NSW Health will look after you. There will be no cost for your treatment, even if you don’t have Medicare.

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