The Salvation Army
Farming families requiring assistance should contact The Salvation Army for assessment by text, email or in person to Joel Soper - text: 0410 693 593 or email: Joel.email@example.com
Call the assistance line: (02) 8757 8088 (available 24 hours)
Online: Go to salvos.org.au/drought and fill out an assistance form
Local Salvos: Find the closes Salvation Army church or centre to you at salvos.org.au/findus
Tenterfield Regional Council Rates Hardship
Council recognises there are cases of genuine financial hardship requiring respect and compassion. Council has a ‘Ratepayers Hardship Policy’ which provides guidelines for the assessment of hardship applications. If you cannot pay your rates by the dates required then please contact Council’s Debt Recovery Officer on (02) 6736 6000 to discuss alternate payment arrangements.
Drought Hub – Department of Primary Industries
Drought support has changed in NSW. Landholders are encouraged to visit the DPI Droughthub (www.droughthub.nsw.gov.au) for information on the services and support available during drought conditions.
Drought assistance fund
Interest free loans of up to $500,000 are available to eligible primary producers to assist in sustainable management practices.
http://www.raa.nsw.gov.au/assistance/drought-assistance-fund or telephone 1800 678 593
Farm Household Allowance:
please do not self-assess your eligibility – seek advice from an expert responsible for receiving and assessing Farm Household Allowance applications through the Department of Human Services on 13 23 16 or reach out to your local Rural Financial Counselling Service for guidance and support through the Farm Household Allowance process by calling 1800 686 175.
Farm Innovation Fund Loans
Concessional loans to assist with drought preparedness, environment, farm infrastructure and natural resources works.
Rural Financial Counselling Service
Don’t have a Rural Financial Counsellor? It’s a free service. Find one nearer to you at or call 1800 686 175 http://rfcsnr.org.au/
Country Women’s Association Drought Aid Fund:
CWA Drought Aid Fund: Assistance to meet household expenses for drought affected families, up to a maximum of $3000 per family/household. Expenses can include grocery bills, vehicle maintenance, school, electricity, rates, telephone, medical treatments etc. https://www.cwaofnsw.org.au/droughtaid Phone: (02) 8337 0210
Australian Taxation Office - Assistance for people affected by Drought
A range of assistance to help individuals and businesses affected, directly or indirectly, by drought. Ato.gov.au/drought or to discuss your situation phone 1800 806 218 or phone ATO Drought Tax Hotline – 131 142 https://www.ato.gov.au/General/Financial-hardship/In-detail/Help-for-drought-affected-taxpayers/?=redirected
Any drought-affected taxpayers who need support with tax debts can ring the ATO on 131 142 to talk about options to help manage their tax obligations. For more information visit ato.gov.au/drought
Farmer Assistance Hotline:
132 316 for Farmer Assistance Hotline on 132 316 for information on the Farm Household Allowance. Apply online at Farm Household Allowance or download an application form at https://www.humanservices.gov.au/individuals/services/centrelink/farm-household-allowance
Rural Financial Counsellors
Financial counsellors have no eligibility criteria, are free, independent and confidential. Financial counsellors have specific knowledge about credit, bankruptcy and debt collection laws, concession frameworks, and industry hardship practices. Phone Kim Abel, Financial Counsellor – mobile 0429 832 203 (The Salvation Army).
1300 327 624
NIB announces a health insurance premium waiver for eligible farmers
For six months to existing NIB members who are receiving the Federal Governments Farm Household Allowance and who live in drought-declared areas. The assistance package will be available from 1 September until 31 December 2018. Eligible members will receive a six month waiver for 100% of their current health insurance premiums. The health insurance premium relief package will be available to existing nib members who are currently receiving the Federal Government’s Farm Household Allowance and who live in a drought-declared area. Members who have had to cancel or downgrade their private health insurance since 1 June 2018 due to the financial impact of the drought will also be eligible for assistance. nib will be contacting eligible members directly to advise them of the health insurance premium relief package and how to apply. Members are also encouraged to contact us via phone (13 14 63), online (nib.com.au/droughtrelief), email (firstname.lastname@example.org) or by visiting one of our nib Retail Centres if they’d like to discuss their options.
For Mental Health Support
Mental Health Support for drought affected families.
Centacare – provides free short-term psychological therapy by qualified allied health professionals. Call (02) 67 62 9200.
The NSW Mental Health Line
Connecting you with the right care is a 24 hours service across NSW. Call 1800 011 511. Calls from landlines are free but charges may apply from mobiles.
NSW Rural Mental Health Support Line
1800 201 123
Beyond Blue Support Service 1300 224 636
Beyond Blue Support Service offers 24/7 telephone support, counselling and referral from trained mental health professionals. All calls and chats are one on one and completely confidential.
Lifeline 13 11 14
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifelines confidential crisis support service. Trained volunteers are available 24/7 to listen and provide support and referrals.
Kids Helpline 1800 55 1800
Kids Helpline is a 24/7 confidential support and counselling service specifically for young people aged 5 to 25 years. Kids can contact the service about a wide range of issues, such as family, friends, school, abuse, mental illness, drug and alcohol use, homelessness and suicide. Counselling can be provided online, via email or over the telephone.
Mens Line Australia
1300 78 99 78