Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Some non-essential services have ceased altogether, others are still in operation but due to social distancing have added levels of complexity. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.
The Tenterfield Visitor Information Centre (VIC) offers an important community service, providing information on things to see and do, where to stay, shop and eat to visitors to the Shire. The reception visitors receive at the Centre contributes to their overall experience, and will often shape their perceptions of the town and region. Therefore, it is important visitors receive a friendly welcome and exceptional customer service.