COVID 19

Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Some non-essential services have ceased altogether, others are still in operation but due to social distancing have added levels of complexity. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.

For all your questions on COVID-19, please click here

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Membership & Loan Information

COVID-19 – Public Library Services

Changes to Library Opening Hours From 1 June 2020

Tenterfield Library will be opened for 2 x 2 hour sessions per day for members to renew/exchange books or access the public computers.  This allows staff to clean equipment, etc to ensure the safety of all.

Times are 10.00 am to 12 noon and 2.00 pm to 4.00 pm – Monday to Friday and 9.30am to 11.30am on Saturday.  It is essential that you contact Library staff on 6736 6060 or email tenpublib@tenterfield.nsw.gov.au  to book computer time.  High risk residents wishing to use the Library can do so between 9.00 am – 10.00 am, Monday to Friday by appointment only.

Urbenville Library will reopen on Wednesday 3 June and Torrington Library will reopen Friday 5 June 2020.

Membership, loans and renewals, reservations and Inter-library loans

Membership

Membership is free to permanent residents of Tenterfield and surrounding Shires.  Proof of identify and current address (eg Driver’s Licence) is required and persons under 18 need their application to be signed by a parent or guardian.

Parents should note that the Library is not responsible for children left unattended.

Digital Membership

  • Can apply online through the Library Catalogue
  • Allows access to the Library Electronic Resources
  • Membership is free
  • Contact Library staff for more information

Loans & Renewal

  • The standard loan period is 4 weeks. A total of 10 items may be borrowed at one time.
  • Borrowers must produce their membership card to borrow items.
  • The Loan period may be extended by the Library, by telephone (02 6736 6060) or via the online catalogue, provided that items have not been reserved by another borrower.
  • An after-hours return chute is located near the entrance of the Tenterfield Library for the convenience of borrowers.
  • Items can be renewed online through the OPAC (maximum twice) provided there are no reservations on the item

Overdue Item

Overdue items attract a fine of 15 cents per item per day. (Or as prescribed in Council fees and charges)

Reservations

Reservations of items for loan are free of charge and may be made in the Library or via the online catalogue.  Borrowers will be notified when the items become available for collection.  Items will be held for 7 days following borrower notification.

Inter-Library Loans

Items which are not held by the Tenterfield Library can be requested from other libraries.  One-way postage will apply, plus any fee charged by the lending library.