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Pay My Rates/Water

Tenterfield Shire Council offers a vast range of payment options, for your preferred method please read the information provided below.

Rates Notices Printing Error

Tenterfield Shire Council wishes to advise ratepayers of a printing error in rates notices issued for 2022/2023. The methods of payment listed in this notice includes cash payments. Unfortunately, Council’s contracted printer has used an old rates notice template which referred to cash payments being accepted. This is not the case. Payment methods for rates notices include Eftpos, credit card, cheque and BPAY.

Council apologises for any confusion this misprint may cause.

BPAY

Contact your participating Bank, Credit Union or Building Society to pay from your cheque, savings or credit card account.  Please quote Biller Code 96610 and the B-Pay Reference Number shown on the front of the notice. If you are paying your Water Notice, please quote Biller Code 228106 and the B-Pay Reference Number shown on the front of notices.

For further information on BPAY you may wish to visit their website at www.bpay.com.au

Mailing your Payment

Cheques should be made payable to Tenterfield Shire Council and posted to PO Box 214, Tenterfield  NSW  2372 (please mail your payments prior to the due date).

Personal Payments

Present your Rate Notice to Council’s Customer Service Officer at Council’s Administration building  (Customer Service hours are from 9:00 a.m. to 4:30 p.m. Monday to Friday).  Payments can be made by using cheque, Eftpos, MasterCard or Visa. Council no longer accept cash payments.

Present your Rate Notice at any Post Office. Payments can be made by using cash, cheque, Eftpos, MasterCard or Visa

Agency Payment

Payments can be made at the Drake Village Resource Centre, Monday to Friday, 9:00 a.m. to 5:00 p.m., Saturday, Sunday and Public Holidays 10:00 a.m. to 4:00 p.m.

Credit Card Payment

Dial 13 18 16 to pay by Visa or MasterCard.  You will need the Billpay Code and reference number shown on the front of either your Rates or Water notice.

Quick and Easy

Pay your Rates or Water notices by using Austpost www.postbillpay.com.au use the Billpay Code 2281 and reference number as shown on the front of each notice. Austpost accepts MasterCard, Visa or Paypal.