Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.

For all your questions on COVID-19, please click here

Tenterfield Shire Council offers a vast range of payment options, for your preferred method please read the information provided below.


Contact your participating Bank, Credit Union or Building Society to pay from your cheque, savings or credit card account.  Please quote Biller Code 96610 and the B-Pay Reference Number shown on the front of the notice. If you are paying your Water Notice, please quote Biller Code 228106 and the B-Pay Reference Number shown on the front of notices.

For further information on BPAY you may wish to visit their website at

Mailing your Payment

Cheques should be made payable to Tenterfield Shire Council and posted to PO Box 214, Tenterfield  NSW  2372 (please mail your payments prior to the due date).

Personal Payments

Present your Rate Notice to Council’s Customer Service Officer at the Council’s Office located in the Visitor Information Centre at 157 Rouse Street, Tenterfield  NSW  2372 (Customer Service hours are from 9:00 a.m. to 4:30 p.m. Monday to Friday).  Payments can be made by using cheque, Eftpos, MasterCard, Bankcard or Visa.

Present your Rate Notice at any Post Office.

Agency Payment

Payments can be made at the Drake Village Resource Centre, Monday to Friday, 9:00 a.m. to 5:00 p.m., Saturday, Sunday and Public Holidays 10:00 a.m. to 4:00 p.m.

Credit Card Payment

Dial 13 18 16 to pay by Visa or MasterCard.  You will need the Billpay Code and reference number shown on the front of either your Rates or Water notice.

Quick and Easy

Pay your Rates or Water notices by using Austpost use the Billpay Code 2281 and reference number as shown on the front of each notice. Austpost accepts MasterCard, Visa or Paypal.