Council has implemented strict protocols to ensure we comply with directions issued by government in relation to managing the COVID 19 risk. These protocols apply to our staff, our customers and visitors to our premises, and councillors alike. Some non-essential services have ceased altogether, others are still in operation but due to social distancing have added levels of complexity. Please be understanding that we will do our best to maintain services and help in what are unique and challenging circumstances.
When you return containers at a reverse vending machine, you can obtain a refund in three ways:
1. Receive a voucher to be redeemed for cash or an in-store credit at a participating retail partner (such as Coles, Woolworths)
2. Register to receive a direct payment to your designated bank account via PayPal
3. Donate the refund to charities and community groups linked to the reverse vending machines (such as Cancer Council, Clean Up Australia. Local Charities can apply through the returnandearn.org.au site to be listed as an option.)
The reverse vending machine operates seven days a week from 7am to 10pm.
The reverse vending machines do not hold cash and only accept cans and bottles with the 10c refund lable printed on them.
If a container isn’t eligible for a refund, please use a recycling bin.
If you experience any issues with the reverse vending machine, complaints can be made to TOMRA Cleanaway on 1800 290 691 or via email email@example.com or visit http://returnandearn.org.au/
For Frequently Asked Questions, please click here…