Council charters are frameworks that communicate directions for delivering Council’s specific services. Regular reviews of Council charters are required to maintain currency of these directions, and to ensure charters are delivering the outcomes desired.
In the Ordinary Council Meeting on 27 July 2022, it was resolved that the Draft 2022 Customer Service Charter be placed on Public Exhibition for 14 days, from 27 July 2022 to 9 August 2022 (res. GOV66/22). During this Exhibition Period, submissions relating to this charter may be received either by email to firstname.lastname@example.org or in writing.
To view the Draft 2022 Customer Contact Charter, please visit www.tenterfield.nsw.gov.au/your-council/about-council/our-mission-vision-values/customer-charter-2